12-month, in-warranty, Return to Base contract, excluding printheads, platen rollers and batteries. 5 - 8 working day turnaround, customer is responsible for inbound carriage.
Sato TH208 Return to Base maintenance contract covers all functional failures except format or software amendments, physical damage and wareable parts, defined as print heads, platen rollers, batteries and cutters. Turnaround time is approximately 5 - 7 working days from receipt of goods.
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